FAQ

How do I place my order?

Ordering is easy:

1.- Send us an email or whatsapp with the product you are interested in (number of pieces and model).

2.- We reply to your email with price and delivery time.

3.- Confirm order with 50% down payment and design confirmation.

4.- Pay the balance. And we will schedule the delivery of your product.

Supported formats:
- JPG
- PNG
- Corel Draw
- Adobe Illustrator
- PDF

And if you don't have a design, we can make it free of charge.

In embroidery the minimum is one piece, in patches 50 pieces and wristbands 500 pieces. For other items, please contact a representative.

We ship all over Mexico, United States, Central and South America.

Our agile processes allow us to offer you very short lead times, ask your representative about the specific technique or product.

No, if you do not have designs, we can make them free of charge.

Varies according to destination and volume. But in general the prices are very low because we have agreements with several couriers.

Do you still have doubts about our service?

For questions related to service, shipping and order confirmation, please contact us through our customer service channels:

Offices and plant:

Juan Sánchez Azcona 216, Regina Col. Monterrey, Nuevo Leon, Mexico.

Call us:

Monterrey: (81) 8331-8388
MEXICO CITY: (55) 4164-8388 Guadalajara: (33) 8421-8388

Write to us:

contacto@embrotex.com.mx
atencion@embrotex.com.mx

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